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Intelligent Mail

USPS Intelligent Mail.

Benefits...  Understanding IM...  CRIDS & MIDS...  CSAs...  FAST...  IM Barcodes...

Intelligent Mail

Intelligent Mail is the technology platform for the next generation of mailing services, features and products. Mailers and the Postal Service™ will gain end-to-end visibility into the mailstream through the use of the suite of Intelligent Mail barcodes and by submitting electronic documentation, which will create actionable information about mail for marketing, financial and operational environments.

Steps to Getting Started
To get started with Intelligent Mail here are a few basic steps to get you on your way:

  1. Talk with your local BMEU or MDA to receive guidance on how to best meet your mailing needs with the Intelligent Mail options the Postal Service has provided. Learn more.
  2. Apply for a Mailer ID (MID), which you will use to identify your mailpieces and mail aggregates. Learn more.
  3. Register for Business Customer Gateway access, which you will use to submit electronic documentation. Learn more.
  4. Learn about the suite of Intelligent Mail barcodes: Intelligent Mail barcode for letters, cards and flats, Intelligent Mail Tray barcode, Intelligent Mail Container barcode and Intelligent Mail Package barcode. Learn more.
  5. Determine which OneCode Services you would like to use. Learn more.
  6. Access guides and specifications for Intelligent Mail. Learn more.
  7. Review presentations about Intelligent Mail. Learn more.

USPS Source link:



Benefits of Intelligent Mail – The two links below provide you with an understanding of some of the key the benefits of Full Service and how to gain access to them. This training covers Service Type IDs (STIDs) and how they can help you keep your address list up to date, the various Full-Service feedback reports available and where you can find them.

For a recorded training session go to: and scroll to the bottom of the page under the section titled Reaping the Benefits of Intelligent Mail and click on the link provided.

For the training PowerPoint presentation go to:

USPS Source link:



Understanding Intelligent Mail – the links below provide you with some quick reference and business requirements guides regarding Intelligent mail.


A Resource Map to Intelligent Mail® Documents – this 5 page document provides a handy reference to all of the various documents and resources you will need for your Intelligent Mail services.


Overview of Intelligent Mail Basic Service – this 5 page document provides good basic information about Full Service mailings, both Basic and Full Service options. It provides references to other links to understanding and implementing both options. 


MSP Guide for IM – this 6 page document provides Mail Service Providers with a good guide on how to transition to doing Full Service mailings. It provides references to other links to obtain additional information on understanding, implementing, and using Full Service mailing features. 


Retiring POSTNET™ A plan for every mailer is a very high level 2 page document geared towards the mail user (consumer). It provides some basic information about Intelligent Mail, transition timelines and decision tree for finding solutions.


Intelligent Mail Services, Increase the Value of Your Mail - a one page document geared for the mail user (consumer) that provides some high level basic information about Intelligent Mail and some links to additional information.


How to Work with Your Mail Preparer to Implement IMb services – This presentation is a little dated but contains some good information about things you want to consider and how to plan for implementing Intelligent Mail capabilities. They offer a couple examples for creating an implementation project palan at the end of the presentation.


Initial Steps for Mailers – this "dated” presentation walks the Intelligent Mail novice through the basics about the barcodes, the mailing options and high level requirements. It is geared for both mail owners and mail service providers. It does provide a suggested plan a mailer may want to use to getting engaged with Intelligent Mail that has some questions you may need to ask yourselves in developing your own plans.

For the training PowerPoint presentation go to:

USPS Source link:


A Guide to Intelligent Mail for Letters and Flats – this is a critical guide for everyone doing Intelligent Mail mailing options (Basic or Full Service). provides technical solutions to questions arising from the Federal Register Notice "Implementation of New Standards for Intelligent Mail Barcodes.” Readers should be familiar with this notice. Solutions in this guide are intended for implementation with the requirements set forth in the notice. These requirements, along with subsequent revisions that coincide with PostalOne! system software releases, have been incorporated into Mailing Standards of the U.S. Postal Service Domestic Mail Manual (DMM), section 705.23 and other sections therein appropriate to the class and shape of the mailpiece. Solutions in this guide are intended for implementation with the mailing standards in the DMM. Click for: Guide to Intelligent Mail Letters and Flats

USPS Source link:  


TEM (Test Environment for Mailers) Guide – these links take you to the USPS page where you can download the various guides on how the mailer will conduct the testing to get authorized for using a variety of Intelligent Mail capabilities. All mailers are required to pass TEM testing before they will be allowed to perform the Intelligent Mail electronic documentation capabilities.

  • eDoc and Full-Service Authorization Guide for Mail.dat (PDF) 
  • eDoc and Full-Service Authorization Guide for Mail.XML (PDF) 
  • FAST Authorization Guide for Mail.XML (PDF) 
  • Full-Service Data Feedback Authorization Guide for Mail.XML (PDF)

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User Access to Electronic Mailing Information and Reports Guide: - the two links below take you to this two volume guide that provides you with comprehensive information about using the Business Customer Gateway to access and using many features of the Intelligent Mail services available to you. The guides provide detailed information regarding the various services as well as screen shots that walk you through using the services.


Business Customer Gateway Information, On-line Services, and Full-Service Tools: Volume I – Volume I contains chapters one through eight and comprises an overview on the Business Customer Gateway, Electronic Documentation, Mail.dat, Mail.XML, Postal Wizard, PostalOne! Dashboard, FAST, Test Environment for Mailers (TEM), and the Mailer ID system. Volume II is in a separate document and focuses on reports and how to access them through the Business Customer Gateway.


Access to Electronic Mailing Reports: Volume II – The purpose of Volume II is to provide information on how to access and use electronic mailing reports. This guide will also keep the user apprised of the continuous improvements to the reports as the Intelligent Mail Program matures. This guide describes what is currently available. In Volume I, Chapter 4 you will find information on how to access (PostalOne! reporting centered on postage statements transactions).

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Micro strategy Tips and Tricks – this 14 page document provides you with screen shot views and simple explanations on using the Postal Service's reporting tool used to access many of the Full Service and Mailing Quality reports.

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CRIDS & MIDS – Customer Registration IDs and Mailer IDs are essential to preparing Full Service mailings learn how you can obtain and use MIDs and CRIDs. You will learn about the multiple ways Mail Owners and Mailing Agents can acquire an MID, when and how it is used in the Intelligent Mail barcode, electronic mailing information and receipt of Full-Service data.

Quick Step Guide to Nine-Digit MID and/or CRID Acquisition – this 10 page document provides a step-by-step on obtaining MIDS and CRIDS. 

For a recorded training session go to: and scroll about halfway down the page under the section titled The World of MIDs, CRIDS, and the Business Customer Gateway and click on the link provide.

For the training PowerPoint presentation go to:

USPS Source Link:



Customer Supplier Agreements - Customer Supplier Agreements (CSAs) are required for a variety of situations. They are used in Full Service mailings for First Class mailing separations and Start-the-Clock triggers and they are used for many USPS entry and induction processes. The links below will provide you with importatnt information you should know about CSAs.


A Guide to Customer/Supplier Agreements – this document provides guidance on how to create a Customer/Supplier Agreement (CSA). A CSA is a written notice that confirms, for a commercial mailer, the Origin-Entry preparation requirements. CSAs are a critical aspect of doing Full Service mailings to ensure your eDocumentation is reporting accurately.

Video on CSAs: Click on this training session to learn the use of and requirements for CSAs. (WMV/30MB) 

Customer / Supplier Agreement Simplification Job Aid – this document is to define the recent simplification changes to Customer / Supplier Agreements (CSAs) effective November 6, 2011. As part of the ongoing simplification effort, CSAs have been modified to only contain the information necessary for First-Class separations.

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Facility Access Shipment Tracking (FAST)

The FAST system allows mailers to provide advance notification of drop shipment and Origin Entered mailings into postal facilities. FAST provides Mail Owners, Mail Preparers, and Schedulers enhanced visibility of their scheduled mailings at each facility.

Program Overview:

USPS support For all FAST related questions please contact FAST Support at 

USPS Source Link:



Creating Intelligent Mail Barcodes  

To get ready for the January 2013 retirement of the POSTNET barcode, this webinar will provide an understanding of how you can continue to take advantage of automation pricing.

For a webinar and presentation on this topic go to at the top of the page under Building the Intelligent Mail Barcode – Initial Steps for Mailers select Recording or Presentation at the bottom of the first paragraph.

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Transitioning to Intelligent Mail Barcodes:

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